IR-7(1) Automation Support for Availability of Information and Support
Control enhancement of IR-7 Incident Response Assistance
Control
Increase the availability of incident response information and support using [Assignment: automated mechanisms].
Discussion
Automated mechanisms can provide a push or pull capability for users to obtain incident response assistance. For example, individuals may have access to a website to query the assistance capability, or the assistance capability can proactively send incident response information to users (general distribution or targeted) as part of increasing understanding of current response capabilities and support.
Need IR-7(1) implemented and evidenced?
We assess where you stand against this control, document the gap, and build the remediation plan your auditor and your board will both accept.
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